A definition before a backlog
What the product is for, who it is for, and what it will refuse to do. Written down, agreed, and used to settle arguments later.
Most products do not fail at the idea. They fail in the gap between a design file and something running in front of real users. We work across that gap, because it is the part that decides whether the thing ships.
What the product is for, who it is for, and what it will refuse to do. Written down, agreed, and used to settle arguments later.
The people drawing the screens and the people building them are in the same conversation, so decisions do not get lost in a handover.
Not a prototype with the hard parts stubbed out — the smallest complete version, with the money, the errors and the edge cases handled.
Built so the second year of work does not require throwing away the first. We have had to live with our own decisions on Drivio.
The problem, the users, the constraints, and what the first release has to prove.
Flows, then screens, then the system underneath them.
Short cycles, each ending in something installable rather than a status update.
Launch, monitoring, and the changes that only become obvious once people use it.