Drivio is the mobility platform Manwaj Solutions builds and operates, and it is what our customers pay for. This is every step one of them takes — what they do, what we do back, and exactly where their money is at each stage.
Manwaj Solutions operates Drivio as a technology platform: we connect passengers and senders in Karachi with independent, document-verified drivers and vehicle owners. We own no fleet and employ no drivers. The platform handles discovery, pricing, booking, dispatch, live tracking, in-app communication, settlement and support for every transaction on it, and earns a per-trip platform charge and commission out of completed bookings — never a subscription, and never a fee added at checkout that was not shown before booking.
Accepted on standard rides, paid directly to the driver at the end of the trip. It never touches a payment rail.
A prepaid balance the customer loads themselves. It is what makes held-funds protection possible on a booking.
The two rails money travels INTO the wallet on, always pushed by the customer. A refund returns to the wallet; a withdrawal can also go back out to a bank account.
Two of these move money. Both are written out rather than summarised, because “you pay in the app” is not an answer anyone should have to accept. The screens below are taken from the live app.
Drivio is a free Android app. There is no charge to install it, none to create an account, and none to browse — a customer can check prices for a trip before they ever sign up or pay anything.
The customer enters a Pakistani mobile number and we send a one-time code. Entering that code is the whole signup — no password to invent, no email required. Identity on the platform is the verified phone number.
Five services sit on the home screen. They are separate products with separate rules and separate pricing, not one service with options — a ride is priced per trip, a rental per hour, a parcel per delivery — so the customer picks the one that matches the job.
With a pickup and a destination set, the app shows the route, the distance, the duration and a price for every vehicle class side by side. The figure comes from published rates — base fare plus per kilometre plus per minute — and it is on screen before any button exists to book.
The request goes to nearby drivers approved for that service. Every one of them has cleared a five-document check — CNIC, licence, vehicle registration, police character certificate, photograph — reviewed by a person, not an algorithm. When one accepts, the customer sees their name, photo, vehicle and number plate before they arrive.
A standard ride can be paid in cash to the driver at the end of the trip, or from the customer’s Drivio wallet. The wallet is a prepaid balance the customer loads themselves over JazzCash or Easypaisa — the two rails the app accepts money on. Drivio never pulls funds on its own initiative: a top-up is always an amount the customer entered, sent from their own account, and confirmed with the provider’s transaction reference.
From the moment a driver accepts, the customer watches them approach on the map and follows the route as it happens. That live view can be handed to someone else, and an SOS control sits inside the trip itself rather than behind a menu.
At drop-off the fare is finalised server-side against the route actually travelled, and the breakdown — base fare, distance, time, any surcharge — is shown before anything settles. Funds held for the trip are released to the driver at that point and not before. The receipt stays in the customer’s history.
Cancelling before a driver is assigned costs nothing. After that a cancellation fee applies — and the identical fee applies to a driver who walks away, so the rule is symmetric. Anything already taken for a booking that does not run returns to the customer’s wallet, and a wallet balance can be withdrawn back out to JazzCash, Easypaisa or a bank account. Support is a person, reachable in the app and from this site.
Stage 03 names five services. Two of them appear in the screens above; these are the rest, each with its own pricing model, its own booking rules and its own screen in the same app.
How much is taken, and when, depends on the service — the risk is different in each. Only a standard ride takes nothing at booking.
Nothing is taken up front. The customer pays at the end, in cash or from the wallet.
The full fare plus a security deposit is held at booking — a vehicle is blocked out for that window.
The full seat price plus a security deposit is held at booking, and stays held until the trip runs.
Paid from the wallet at booking — a parcel in full, a subscription one month at a time.
Funds taken for a booking sit with the platform and reach the driver only once the trip genuinely completes. A booking that does not run is refunded to the customer’s wallet, and a wallet balance can be withdrawn back out to JazzCash, Easypaisa or a bank account.